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November 5 at the Marketing Executives Networking Group (MENG) in New Jersey
Do You Know What Your Customers Are Saying About You?. Time was that there wasn't much way to find out. But now your customers are talking to each other on blogs, Twitter, message boards and many other social media venues. Do you know how to listen to what they are saying? Do you know how to engage with them? Do you know how to protect your reputation when that talk gets out of control? Find out how smart companies are listening to their customers in brand new ways and starting a new kind of dialogue in social media.